know your ynzal Archives

10DecDecember 10, 2019

KNOW YOUR YNZAL: Julian Demerre

Friends, meet Julian Demerre our Applications Support Manager. Julian is the face behind our online chat, and is the one managing our website and social media. With his years of experience in working for Apple in the U.S., he is our resident ‘Genius’ comfortable in answering your technical and not-so-techie questions. Being also a freelance photographer, he uses a suite of Adobe apps and a Wacom digitizing tablet extensively on his workflow and is capable of addressing issues that...

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KNOW YOUR YNZAL: Val Almonguera

Meet Val Almonguera, Ynzal’s ever-reliable Customer Service Director! Hardly a day goes by without the office receiving an urgent inquiry or request, to which Val readily tries to accommodate. Whether it’s for an urgent OS repair of a ‘Sad Mac’, a new parts order for an old Wacom unit, or even on-site calls for service, Val is always there to provide a helping hand. He is always on top of things that go in and out of Ynzal’s daily...

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KNOW YOUR YNZAL: Nomer Baltazar

Meet our Chief Tech Officer Nomer Baltazar, our Rock Star, when it comes to Mac repairs, that is! Known in the Macintosh underworld as the man to see for any fix that your Mac may need (including component or board level repair). He earned the monicker ‘the Magician’ due to his expertise in using non-traditional methods of removing dents and applying aesthetic touch-ups to restore abused Macs. Customers appreciate his seeming ability to breathe new life on units pronounced DOA...

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