YNZAL’s team of knowledgeable Business Consultants and experienced Technical Engineers can handle all questions about product compatibility, suitability and specifications for the various hardware and software products that we offer.
- Consult with our Customer Representatives regarding equipment and software purchases before ordering. Know the product’s capabilities/limitations and identify their compatibilities with your existing setup and see if they line up with your expectations.
- Check status of your order, know their availability and delivery schedule including payment concerns and other delivery instructions.
- Receive assistance on setup and use, troubleshooting and diagnostic of hardware troubles and software applications, plus basic network troubleshooting. You can rely on our timely and efficient pre- and after-sales technical support.
Our online-based Customer Support Team is ready to serve you Monday through Friday from 8:30 am to 5:30 pm, and Saturday from 8:30am to 12:30pm. You can chat with our online representative or through email via support@ynzal.com.
If your concern is urgent, you may also call us at Tels: 8373-2232 • 8373-3940 • 8372-5389 to speak with any of our Team member.
Business Hours:
8.30a to 5.30p (M-F)
8.30a to 12:30nn (Sat)
Closed (Sundays & Holidays)